Use each of your orders for our free money-back guarantee!

The well-known insurance Atradius ensures the risk of non-delivery and return, and your charge for credit card from misuse. What happens: You get your money back. money-back guarantee.

Secure shopping - your benefits:

* We are the Internet experts certified by Trusted Shops and controlled online trading
* Money-back guarantee in case of non-delivery or return of goods
* Hedge their charge for credit card abuse
* Fast, simple problem solving and dispute resolution
* All services provided by Trusted Shops are free for consumers!

Trusted Shops - labels, you can trust

The label stands for Trusted Shops safe shopping on the Internet. Trusted Shops securitises by independent test shopping safety and reliability of a supplier on the Internet. The dealers with the seal of security testing.
This test with more than 100 individual criteria based on the consumer as well as national and European law. The criteria include financial soundness, safety, price transparency, information requirements, customer service and privacy policy. The requirements are constantly evolving to reflect the latest developments in consumer law and adjusted.

We have a strict testing criteria Trusted Shops fulfilled.

For the money-back guarantee simply register immediately after your online order. Does it in the checkout unexpectedly problems, please contact via the online system, e-mail or phone to the Trusted Shops Service Center. You will receive professional help for example in the reversal.
Incidentally, in such cases, the successful dispute settlement procedure shall be funded by the European Commission.

Length of free coverage for you as a customer Notebookguru.de:

The warranty runs from the date of your order within 30 days. Then you will receive from Trusted Stores an e-mail and you have 7 more days to respond and if necessary to hedge again 30 days to renew. (Come to bear when an item of our stock is not ordered). After these 30 days you have time again to 7 days at Trusted Stores to confirm that the promised goods Notebookguru.de has shipped.